Privacy Policy

We collect personal data you provide directly: name, email address, phone number, company name, and message content via our contact form. For our SaaS products (e.g. Smart Cleaning), we also collect payment information processed securely through Stripe. We collect IP addresses for security and fraud-prevention purposes. We do not collect location data, device identifiers, or page-view history beyond standard server logs.

We use your data to: respond to inquiries and deliver our consulting services; operate and improve our SaaS platforms; process payments and bookings; send service-related notifications (email and SMS) with your consent; provide customer support; detect and prevent fraud or security incidents; and comply with legal and regulatory obligations.

We do not sell or share your personal information for advertising purposes. We work with trusted service providers under strict confidentiality agreements: Contabo (hosting, Northern Virginia, USA), Stripe (payment processing), and email/analytics providers using aggregated statistics. International transfers outside the EEA/UK rely on Standard Contractual Clauses.

All communications are encrypted with HTTPS/TLS 1.2+. Passwords are stored using bcrypt hashing. Sensitive logs are encrypted at rest (AES-256). Account data is retained for the lifetime of your account plus 6 months. Backups are deleted 180 days after account deletion. No method of transmission is 100% secure; absolute security cannot be guaranteed.

We use strictly necessary cookies for session management and security. Analytics cookies (Plausible — privacy-friendly, aggregated only) are used to understand usage patterns; you may opt out via the cookie banner. We do not use marketing or tracking cookies. We do not respond to browser Do Not Track signals.

Depending on your jurisdiction, you have the right to access, correct, delete, restrict, object to, or export your personal data. California residents (CPRA/CCPA) receive a response within 45 days. EEA/UK residents (GDPR) within 30 days. Submit requests to: [email protected].

Our services are not intended for users under 18 years of age. We do not knowingly collect personal data from minors.

We may update this Policy at any time. Registered users will be notified by email 30 days before material changes take effect. Continued use constitutes acceptance. Questions: [email protected].